We've all been there

Rico says he found, courtesy of his friend Ivan Goloub, that David Thorne writes an incredibly well-designed blog about many things (not unlike Rico, only more British and smarter); this splendid story is about a negotiation over some design work.
(Rico says that, alas, the link to his website now seems to have stopped working. If and when it comes back, it will go into the URL list in the sidebar.)