27 November 2008

The Blackberry Dud

The New York Times has an on-line article by David Pogue about the new Blackberry; he doesn't like it:
Research in Motion (R.I.M.), the company that brought us the BlackBerry, has been on a roll lately. For a couple of years now, it’s delivered a series of gorgeous, functional, supremely reliable smartphones that, to this day, outsell even the much-adored iPhone.
Here’s a great example of the intelligence that drives R.I.M.: The phones all have simple, memorable, logical names instead of incomprehensible model numbers. There’s the BlackBerry Pearl (with a translucent trackball). The BlackBerry Flip (with a folding design). The BlackBerry Bold (with a stunning design and faux-leather back).
Well, there’s a new one, just out ($200 after rebate, with two-year Verizon contract), officially called the BlackBerry Storm.
But I’ve got a better name for it: the BlackBerry Dud.
The first sign of trouble was the concept: a touch-screen BlackBerry. That’s right — in its zeal to cash in on some of that iPhone touch-screen mania, R.I.M. has created a BlackBerry without a physical keyboard.
Hello? Isn’t the thumb keyboard the defining feature of a BlackBerry? A BlackBerry without a keyboard is like an iPod without a scroll wheel. A Prius with terrible mileage. Cracker Jack without a prize inside.
R.I.M. hoped to soften the blow by endowing its touch screen with something extra: clickiness. The entire screen acts like a mouse button. Press hard enough, and it actually responds with a little plastic click.
As a result, the Storm offers two degrees of touchiness. You can tap the screen lightly, or you can press firmly to register the palpable click.
It’s not a bad idea. In fact, it ought to make the on-screen keyboard feel more like actual keys. In principle, you could design a brilliant operating system where the two kinds of taps do two different things. Tap lightly to type a letter — click fully to get a pop-up menu of accented characters (é, è, ë and so on). Tap lightly to open something, click fully to open a shortcut menu of options. And so on.
Unfortunately, R.I.M.’s execution is inconsistent and confusing.
Despite having had more than a year to study the iPhone, R.I.M. has failed to exploit the virtues of an on-screen keyboard. A virtual keyboard’s keys can change, permitting you to switch languages or even alphabet systems within a single sentence. A virtual keyboard can offer canned blobs of text like “.com” and “.org” when it senses that you’re entering a Web address, or offer an @ key when addressing e-mail.
But not on the Storm.
Rico says there's more in the same vein, but you can go there and read the rest if you need more reasons not to buy one, but Pogue summed it up this way:
I haven’t found a soul who tried this machine who wasn’t appalled, baffled, or both.

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