They can speak...

...but they can't pronounce.

That would be the stop announcements on SEPTA buses, which can't cope with Rosemont.
It always swallows the 'o', thus Rosemunt...

Rico says, in addition, they're suddenly not running westbound buses to Bryn Mawr on Sunday, thus preventing him from seeing his fiancée in the hospital.
Adding insult to injury, their online comment form isn't working, though Rico finally got through on their Customer Service line, only to be told to take the train.

To say Rico is pissed is putting it mildly.