The city of Mildura is not at the end of a dirt road in the Australian bush, in tire-choking desert sand far from food and water. Unfortunately, Apple‘s much-maligned mapping application thinks it is.
More than two months after Apple apologized for errors in its Maps service, Australian police say the app is “potentially life threatening” because of the bad directions it has given to the southern city. A police official said Apple had “sort of half-fixed” the problem.
Victoria state police say they’ve had to rescue several Mildura-bound drivers who were directed by the app to remote Murray Sunset National Park, about seventy kilometers away. Some were stranded for 24 hours without food or water, and had to walk long distances through tough terrain to access phone reception.
“Police are extremely concerned as there is no water supply within the park and temperatures can reach as high as 115 degrees Fahrenheit, making this a potentially life threatening issue,” police said in a statement. The five-thousand-square-kilometer park has desert-like conditions, scorching temperatures and virtually no mobile phone reception.
In the past thirty days, six people have been stranded after turning into the park via a dirt road the Maps application recommends, Mildura police inspector Simon Clemence said. Some were able to get out on their own, but others needed to be rescued by police, he said. The track eventually opens up into rough desert terrain that is accessible only to four-wheel-drive vehicles. That’s where cars are getting stuck in the sand, Clemence said. “If you’re stuck out there in that you haven’t prepared, you’ve got nothing, you could be in a fair bit of trouble,” he said.
Earlier this year, Apple dropped Google Maps from its mobile operating systems in favor of its own mapping application, which was quickly and widely criticized for bad directions, misplaced landmarks and missing towns. Apple CEO Tim Cook apologized for the mapping service in September and promised to improve it. “We screwed up and we are putting the weight of the company behind correcting it,” Cook said in an interview aired on NBC‘s Rock Center.
Clemence said police received no response when they tried to contact Apple, but that a day after police went public with the problem it appeared that the company had tried to fix it.
Drivers coming from the southern city of Adelaide are now correctly directed by the Maps application to Mildura, Clemence said. But drivers from Melbourne are still sent into the park. “So fifty percent of the people are safe and fifty percent of the people aren’t,” Clemence said with a chuckle. “So they sort of half-fixed it.” With temperatures this week expected to soar in the region, Clemence said it’s critical that the directions are corrected quickly. “It’s a pretty serious problem,” Clemence said. “There’s a fair amount of responsibility on Apple to get this fixed.”
Rico says that, if it was easy (and cheap), anybody could do it... (And if anyone, even a drunken Australian, is stupid enough to drive off into the Never Never based solely on their iPhone map, they deserve a fookin' lingering death.)
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