The Wall Street Journal has an article by Norihiko Shirouzu and Yoshio Takahashi about the Toyota crisis:
Akio Toyoda, president of Toyota Motor Corporation, broke his near-total silence Friday on the safety crisis battering his company, offering a "heartfelt apology" to customers, but little new on what steps the auto maker will take to resolve the doubts of car owners and lawmakers in the United States.
During an hour-long press conference near Toyota's headquarters in Nagoya, Japan, Mr. Toyoda said the company would establish a "special global quality committee," and seek advice from outside experts to re-evaluate the company's vehicle engineering, manufacturing and sales and marketing practices.
More commonly known (improperly) as
hara-kiri (belly-slitting), the practice for Japanese bosses when they screw up is
seppuku, and Akio knows what he should (but undoubtedly won't) do...
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