Oops is now an airline term

Rico says that, after the inevitable departure delay in Miami, he and the ladyfriend arrived late at PHL. Having, like good sheep, obeyed the "please check any roller bags" request from the airline, he went down to baggage claim and waited at the designated luggage carousel., which was E.
And waited.
And waited.
The only USAirways employee that Rico could accost was, as usual, indifferent to the problem, and he refused to get in the interminable Customer Service line with the other sheep.
Finally, a long time after the plane had landed, some nice guy happened to walk by and ask: "Miami?" When Rico nodded, the guy said: "I just got my bag at carousel B."
Rico walked down (it was a long way) and, lo and behold, there were the bags.
Fuque de clusteur, airline style...